Support

 
 
Contact Us
Addresses Phone and Fax Numbers E-mails
Atos Medical Inc.
2801 South Moorland Road
New Berlin, WI 53151-3743
Customer Support
1.800.217.0025
Customer Support and Technical Service
info.us@atosmedical.com
     
US Patient Payments Only:
Atos Medical Inc.
Dept CH 17589
Palatine, IL 60055-7589
TheraBite Hotline
1.877.458.ATOS (2867)
TheraBite Inquiries
therabite.us@atosmedical.com
     
US Facility Payments Only:
Atos Medical Inc.
Dept CH 17510
Palatine, IL 60055-7510
Office Fax
1.844.389.4918
Insurance Questions
info.us@atosmedical.com
 

 

Forms and Insurance Information

The Atos Medical Insurance and Reimbursement Team is committed to helping you navigate through the process to make it as smooth and easy as possible, getting the most from your benefits. We will file claims for durable medical equipment (DME) orders. We are also working to get in-network with more and more insurance companies which can mean easier access to products and better reimbursement options for you! 
 

For an insurance claim to be filed, we need the following to be completed and returned to our office:

 Patient Service Form (completed and signed by you)
• Prescription Form (completed and signed by your physician/prescriber) Ask your doctor to send Clinical notes from your last clinical visit within the last year with each new prescription
• Copies of ALL health insurance cards

All of these forms can be found here on our Atos Medical website! The type of DME equipment ordered, laryngectomy supplies or jaw motion rehabilitation supplies, will determine which forms are to be completed.